Returns & Exchanges
At Groom Here, we want you to be completely satisfied with your grooming essentials, which is why we offer a 30-day return policy for unused and unopened products. If your order doesn't meet your expectations, our streamlined process ensures a quick resolution for a refund or store credit.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Pack with Care
Place the unused items in their original packaging, ensuring all safety seals are intact to qualify for a full refund.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
